Product Sneak Peek: SocketLabs' Solution for Service Providers

Transcript:

These are two of the core things that we wanted to focus on for our service provider customers, especially in our initial releases. In addition to that, we want to provide the ability to move beyond just basic reporting and data. As Tim mentioned, this is one of the areas that a lot of vendors have been able to introduce innovation outside of the pipe instead of making it smarter. They've introduced just smarter reporting around it. But we wanted to be able to take this a step further. And so what we've done is we've leveraged the data that's provided by our customers, both onprem and in the cloud to make this more into telogen we want it to get past simply saying, here's a graph showing how much traffic has gone through the system, or what are the latest numbers that have come through, but to bring your attention to those things that are most concerning that need to be dealt with most immediately. And so the solution not only shows you your reporting and your data, it says to you, what are the most important things I need I need to deal with right now, what are the concerns that I'm seeing, the system will rise and float to, hey, we're seeing a reputation issue with this customer on this tenant through this domain, and give you that information up front so that you don't have to search through and investigate. And instead you have the ability to simply look at what are the most concerning things that are occurring right now. In addition to that, we're introducing the ability for our pool of data to give context to our customers so that not only do they see that they have a concern, for example, with an open rate decreasing at a given ISP, but that the customer pool in general is seeing that same concern. And so while that's something to pay attention to, it's not unique to you, for example, these are some of the things we're doing to again, focus on service providers who not only have to look at their own individual sending data, but have to manage the sending reputation of multiple customers across many domains and many IPs. And we're finally giving them the tools to be able to do that from a 50,000 foot view that it gives them also the ability to drill down on a per tenant basis for those tenants that that particular person is responsible for. This is just a small sample of what we have coming. We're very interested in talking to you and finding out what your views are on the future of email infrastructure and share a bit more about what we're looking to do. If you're interested. The URL is below socketlabs.com/service providers, or you can reach out to me personally and mike@socketlabs.com. We appreciate your attention for the last few minutes.