You will resolve policyholders’ and distribution representatives’ issues relating to claims and policy matters and effectively promote good customer service experience.
Mon to Fri - 9am to 6pm
For faster response, you may WhatsApp your resume to 90070211 & quote 'Insurance Email Manager'. You can also submit your resume to glendon.toh@ cornerstoneglobalpartners.com
Cornerstone Global Partners
Reg no: R1217423
Ensure the enquiries and requests received through emails are responded within the expected turnaround time.
Assess and manage appeals, feedbacks and general complaints received from emails.
Review demand failure and implement process improvement to improve customer experience.
Perform quality check & coach team members.
Degree holder, candidates with Professional Certification in Insurance (i.e. M9, M5 and CHI) will be an added advantage
3-5 years relevant working experience handling claims
Raffles Place, Singapore 048618, Singapore
Salary: $5,000.00 - $6,000.00 per month