The UK regulator fined a Manchester debt-marketing firm £300,000 for 5.5 million unlawful texts, including fake bailiff threats. It is an SMS case, but it
Emailexpert is pleased to welcome Zoho as an Enterprise Member of the global emailexpert community, strengthening a relationship built through ongoing collaboration, shared industry engagement,
A new class action has pulled Keurig into Washington’s subject-line litigation wave. It is one of the first coffee and consumer-goods brands to feature in
SeaWorld Parks and Entertainment is facing a proposed class action accusing it of wrapping routine ticket promotions in false urgency. The suit, brought on behalf
A federal judge has refused to dismiss a class action accusing Hanesbrands of sending free shipping promotions wrapped in false urgency. The ruling keeps the
A federal judge has refused to dismiss a class action accusing Macy’s of sending promotional emails with misleading subject lines. The ruling keeps the case
The long-awaited overhaul of Microsoft’s postmaster services has moved from staging to production. Following the migration of the Smart Network Data Services (SNDS) portal, Microsoft
Seznam has introduced a new feature that allows users to automatically delete older emails from selected folders, giving users greater control over how long messages
Travel and luggage brand Béis is facing three proposed class actions in Washington over a December 2025 campaign that dressed a promotional email up as
A roundup of recent releases from the MTA vendors in our membership. Less glamorous than AI agents, more load-bearing than almost anything else we cover.
Washington’s Commercial Electronic Mail Act sat quiet for two decades. Eight lawsuits against retailers in the first twenty years after it passed in 2005. Then
Microsoft says email-based phishing threats remained massive during the first quarter of 2026, with QR-code phishing and CAPTCHA-gated attacks emerging as some of the fastest-growing
Google has quietly begun rolling out a “Deliverability analysis” section inside Postmaster Tools that replaces chart-reading with verdicts. Instead of leaving senders to interpret spam-rate
The UK’s Information Commissioner’s Office is updating its direct marketing and PECR guidance to reflect the Data (Use and Access) Act 2025. The redraft is
A federal judge has denied Skechers USA’s motion to dismiss a proposed class action lawsuit alleging the retailer used misleading “false urgency” tactics in promotional
Australia’s communications regulator has slapped Latitude Finance Australia with a A$3.96 million penalty after finding the company breached spam laws more than 2.7 million times.
Google is rolling out AI Overviews in Gmail search to more business and education users, allowing people to ask natural language questions in the Gmail
Telecom and broadband providers across four continents are walking away from consumer email. Some are pulling the plug. Some are handing customers off to specialist
Whaleco Inc., which operates the Temu online marketplace, is facing a proposed class action lawsuit in California over allegations tied to its email marketing practices.
In a massive blow to the global “Phishing-as-a-Service” economy, an INTERPOL-coordinated operation in co-ordination with others including TrendMicro has dismantled a sprawling network of criminal
Australia’s ACMA rules order confirmations and shipping updates were commercial messages, because they contained promotions. Australian communications regulator ACMA has fined Lululemon A$702,900 (approximately US$460,000)
A 70-year-old Georgia man has been arrested in connection with a $103,000 phishing email scam that targeted a Connecticut manufacturing company, according to reporting by
Yahoo Mail is preparing another reduction to free mailbox storage, and this one is more restrictive than before. Although according to reports it is not