Twitter Feed

What can we expect from digital customer communication and customer experience in 2021? Read about the current changes & trends. https://go.striata.com/zLsM9 @BrentHaumann also gives great advice on how to create a great CX for the post-2020 world
#CX
#CustomerCommunication

Bank marketing budgets are shifting further towards digital communication & email marketing. @RossSibbald says marketers must ensure that their email campaigns resonate with today’s anxious customer in tone, content & intention https://go.striata.com/ZS2Ky
#EmailMarketing
#Banking

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