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The #NPS (Net Promoter Score) is a method for understanding customer loyalty. But do you know how the score is calculated? We reveal it all here:

#customercomms #customercare

Communication is part of every manager's role, but do we support and utilise them enough in our #internalcommunications?

There's a reason over 60% of our customers have been with us for more than 5 years. It's because we're constantly making #emailcommunications better. In a recent software upgrade, we launched a brand new email editor tool. It's truly amazing.

The NewZapp water bottles have already been on some great adventures. Is it acceptable to be jealous of a water bottle?!

Like this post, follow us and put your name in the comments to get your own #NewZappMessageInABottle