Infobip is a global leader in omnichannel engagement powering a broad range of messaging channels, tools and solutions for advanced customer engagement, authentication and security. We help our clients and partners overcome the complexity of consumer communications, grow their business and enhance the customer experience – all in a fast, secure and reliable way.
Infobip’s New Deliverability Agent Comes With a Bold Promise: “No Specialist Required” - Infobip has launched an Email Deliverability Agent, an AI agent within its AgentOS platform that, in the company’s own words, “analyzes your real-time sending data and tells you exactly what to fix. Expert-level deliverability guidance, no specialist required.” Read that positioning carefully, because it’s doing something the other deliverability launches this month have not. The […]
Infobip Named a Leader in the 2026 Gartner Magic Quadrant for CPaaS - Infobip has been named a Leader in the 2026 Gartner Magic Quadrant for Communications Platform as a Service (CPaaS) for the fourth consecutive year, and is positioned furthest for Completeness of Vision for the second time. The recognition highlights Infobip’s continued position in the customer communications and messaging infrastructure market, where enterprises increasingly manage email, […]
Rule Expands Omnichannel Messaging Capabilities with Infobip Partnership - Swedish SaaS company Rule has strengthened its omnichannel messaging capabilities through its partnership with Infobip, enabling the company to scale SMS and Rich Communication Services (RCS) offerings for approximately 4,000 customers without increasing operational complexity. Founded in 2007, Rule provides marketing automation, campaign management, and transactional messaging solutions to businesses across retail, media, and consumer […]
Infobip Strengthens Leadership to Accelerate AI-Driven Growth - Infobip has announced a series of key leadership changes, effective January 1, 2026. The appointments reflect the company’s focus on innovation, AI adoption, and continued global expansion. Krešo Žmak has been named Chief Innovation Officer (CINO), a newly created position. Krešo will lead company-wide change initiatives, with a strong focus on embedding AI across Infobip’s […]
Infobip Recognised as Global CPaaS Leader by Frost & Sullivan for Innovation and Market Impact - Infobip, an Emailexpert Enterprise member, has been recognised as a leader in the global Communications Platform as a Service (CPaaS) market by research and consulting firm Frost & Sullivan. The recognition comes from Frost & Sullivan’s latest Frost Radar™: CPaaS report, which evaluates companies based on innovation, growth, and overall market impact. Infobip was highlighted […]
Infobip Reports Record Black Friday Interactions - Infobip has just revealed that Black Friday 2025 marked a milestone for its global communications platform: interactions grew by 15% year‑on‑year. Most notably, the use of Rich Communication Services (RCS) surged 277% compared to the previous year, underlining how brands are rapidly leaning on richer, more interactive messaging channels. At the same time, email remained a […]
Infobip Forecasts 3.9B Brand Messages as RCS Jumps 269% and Email Up 50% - Global communications platform Infobip forecasts over 3.9 billion messages exchanged between brands and customers this shopping season, marking a 15% increase year on year. This reflects how AI, mobile commerce, and rich messaging channels are powering more personalized shopping experiences. Rich Communication Services (RCS) will be the fastest-growing channel in 2025, with volumes rising 161% on Black […]
Infobip Partners with SK Telink to Power Omnichannel Engagement in South Korea - Infobip has partnered with SK Telink, an SK Telecom affiliate, to deliver a unified contact center and marketing automation platform for South Korean enterprises. The collaboration integrates Infobip’s cloud communications suite with SK Telink’s domestic network, enabling businesses to engage customers across channels, including SMS, voice, KakaoTalk, Instagram, and email, through a single solution. The […]
Infobip Secures $520M in Landmark Financing - Global cloud communications platform and Enterprise Member of Emailexpert, Infobip, has secured a $520 million senior secured direct lending facility, marking one of the largest private credit deals in European tech this year. The financing, led by funds and accounts managed by BlackRock and Blue Owl Capital, is set to accelerate Infobip’s ambitious plans across […]
Infobip Joins EmailExpert as Charter Enterprise Member: Strengthening the Global Email Community - Leading omnichannel communications platform becomes founding enterprise partner in fast-growing email professional organization The email industry continues to evolve at breakneck speed, and today we’re excited to announce a partnership that will help shape its future. Infobip, the global communications platform trusted by businesses worldwide for secure, personalized communications across SMS, RCS, Email, Voice, WhatsApp, […]Istarska Ulica, 52100 Vodnjan, Croatia
