To Engage Customers, Think Like a Customer

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Marketers know that customer experience (CX) is crucial; 60 percent of customers are willing to pay more for a better experience, and 32 percent of consumers will walk away from a brand after one bad experience. The post To Engage Customers, Think Like a Customer appeared first on Maropost.

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Marketers know that customer experience (CX) is crucial; 60 percent of customers are willing to pay more for a better experience, and 32 percent of consumers will walk away from a brand after one bad experience.

The post To Engage Customers, Think Like a Customer appeared first on Maropost.

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