Is it Time to Rethink Your Customer Engagement Strategy?

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An unforgettable customer experience isn’t always a good one; customers are actually more likely to remember a poor brand experience over a positive one. Still, a good experience is what influences purchasing decisions. The post Is it Time to Rethink Your Customer Engagement Strategy? appeared first on Maropost.

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An unforgettable customer experience isn’t always a good one; customers are actually more likely to remember a poor brand experience over a positive one. Still, a good experience is what influences purchasing decisions.

The post Is it Time to Rethink Your Customer Engagement Strategy? appeared first on Maropost.

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