About
Userlist provides email automation for software businesses. It supports visual workflows, behavioural segmentation, transactional email, in-app messages and subscription preferences. Company accounts allow teams to coordinate communications with several users within one customer organisation, making account-level onboarding a useful distinction from individual-contact-only workflows.
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Its data model separates user, company and relationship-level properties, including a person’s role in a particular account. One person can belong to several companies, and companies can be segmented independently. This supports onboarding and retention messages based on account activity without duplicating company data across individual contacts.