About
TouchBasePro provides customer-engagement tools focused on African markets. Its email service handles marketing campaigns and transactional messages, alongside separate SMS, WhatsApp, voice, USSD, push-notification and form products.
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The email platform includes a visual composer, behavioural segmentation, triggered journeys, A/B and multivariate tests, consent controls and suppression handling. A transactional API provides idempotency keys and delivery-state webhooks. Use cases include onboarding, receipts, one-time passwords, shipping notifications and re-engagement campaigns.
The product range also includes email-signature and pre-send-testing tools. The core plan includes all features and is priced by subscriber count on a twelve-month contract. Smaller tiers include unlimited email sends; larger tiers have monthly message allowances. SMS, WhatsApp, voice and USSD have additional usage charges. Signup credits require validation and expire after 30 days.
Published customer cases include Wits Plus, Aldo, Ticketpro and Carfind.co.za. The Carfind.co.za example uses staggered sending to address inbox-placement problems.
