About
Manago AI is the current name of SALESmanago. Its customer engagement platform combines customer data, marketing automation, personalisation and product recommendations. Profiles bring together behaviour, purchases, engagement and preferences so marketers can build journeys around browsing, abandoned baskets, purchases and returning or inactive customers.
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The email tools include a drag-and-drop designer, dynamic product blocks, automated basket recovery and re-engagement campaigns. AI can prepare a campaign draft from a brief, with the team reviewing and approving it before sending. Campaign reporting includes revenue and transaction measures as well as engagement statistics.
The platform supports its own sending infrastructure or a connected SMTP server. Email functions include authentication setup, bounce handling, double opt-in options and an emergency control for stopping a send. Pricing is configured around active contacts and selected add-ons, with a trial available.
A published Monnari case describes abandoned-cart, post-purchase, win-back and price-drop campaigns, with email connected to SMS, web push and on-site messages.
