About
Ortto combines a customer data platform with marketing automation, analytics and support tools. Marketers can connect customer attributes and activity to email journeys, SMS, push notifications, forms, surveys and in-app messages. Custom activities, lead scoring and reports help teams identify audiences and assess how communications relate to customer behaviour.
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The platform includes email templates, transactional messages and integrations such as Salesforce and Shopify. Talk adds a team inbox, live chat, a knowledge base and AI-assisted responses using customer context. Security controls include roles, audit logs, two-factor authentication and single sign-on, with regional hosting options described for the EU, United States and Australia.
The Starter offer begins at US$199 per month after a 14-day trial and is aimed at growing businesses. The company describes Ortto as the rebuilt successor to Autopilot, rebranded in 2022. It publishes offices in Sydney and San Francisco, with help@ortto.com for general support and sales@ortto.com for sales enquiries.
Published customer stories include Rare Cancers Australia, Pattern, TrustRadius, Sequence, Taxibox and Screencastify.
Enable an MCP data source in the Ortto account before connecting an AI client.
