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Novu provides open-source communication infrastructure for software products and AI agents. Novu Notify coordinates notifications across email, an in-app inbox, SMS, push and chat through a common API. Its inbox components include unread counts, filters, notification preferences and configurable layouts.
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Novu Connect supports two-way conversations between agents and users across connected channels. The company offers managed and self-hosted deployment options. For teams sending application email, Novu supplies the notification workflow and user-preference layer alongside other channels, with integrations to delivery providers. Digests combine notifications, rate limits cap their frequency, and quiet hours and snoozing let recipients control interruptions. Deriv is a named customer example, with its backend team describing centralised notification configuration.
