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  • Cordial

    Customer data and personalised email, SMS and mobile marketing for enterprises

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    About

    Cordial is a cross-channel marketing platform with customer data management and personalisation. Its data layer combines contact, event, product, behavioural and purchase information from connected systems, and uses it for customer profiles, segmentation and automated journeys.

    Read full overview

    Email sending covers batch campaigns, triggered messages and transactional communication. The same platform supports SMS and mobile messages, including push and in-app experiences. An open REST channel connects third-party services so that external actions can form part of a journey.

    Teams can transform incoming data, use their own predictive models and connect data to systems such as Snowflake. Cordial’s services cover onboarding, integrations, deliverability, strategy and email production. The offer is directed at enterprise marketing operations coordinating several channels and data sources.

    Cordial’s published Revolve case describes alerts for low stock in favourite products and new arrivals from preferred brands.

    Ownership & investmentView financial & company information →
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    Facts

    Tags

    • API
    • Automation

    Categories

    • Marketing Automation
    • Email Sending Platform (ESP)

    Software Type

    • SaaS

    Supported Languages

    • English

    Certification & Memberships

    • M3AAWG

    Related

    Products & Services1

    SoftwareCordial Cross-Channel Marketing Platform

    Cordial brings customer and business data together for audience segmentation, personalisation and automated messaging. The official platform overview describes campaigns and orchestrated…

    View profile →

    Memberships1

    Verified from cited rosters or confirmed directly by the membership organisation.

    OrganisationsM3AAWGSupporter

    M3AAWG is a global industry association working on internet abuse. Its members include communications providers, hosting companies, security vendors, email service providers…

    View profile →

    Membership checked 4 October 2026. Official roster

    Activity

    emailexpert coverage

    Executive Appointments 3 November 2024 · emailexpert

    Cordial Appoints Jay Li as Chief Financial Officer

    Cordial appoints Jay Li as Chief Financial Officer. Li will oversee all financial operations, business operations, and strategy, supporting continued growth and product advancement. "Jay's proven expertise in financial management…

    Business & Finance 27 July 2022 · emailexpert

    Cordial Raised $50MN in Series C

    Cordial raised $50 million in a Series C venture round to drive personalized experiences for consumers. NewSpring led the round with new investor ABS Capital. This round brings the total investment in Cordial…

    Read more coverage

    Contact & locations

    Location

    • Listed location
      402 West Broadway, San Diego, California, USA

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    Follow Cordial

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    • LinkedIn · Companycordialinc ↗

    Contact details

    • Address
      402 West Broadway
    • Phone Number
      +1 888-442-5830
    • Website
      Visit Site

    Company details

    • Company Type
      Private
    • Legal Name
      Cordial Experience, Inc.
    • Year founded
      2014
    • Employees
      51–200

    Ownership & investment

    History & disclosed funding

    Deals, funding and ownership disclosures, as reported at the time.

    1. 2022-07-26

      Series C funding

      Funding announced

      US$50 million

      Cordial announced a US$50 million Series C led by NewSpring Capital. ABS Capital joined existing investors including High Alpha and Upfront Ventures.

      Cordial

      Company announcement ↗ (opens in a new tab)

    News & coverage

    4 related stories

    Executive Appointments 3 November 2024 · emailexpert

    Cordial Appoints Jay Li as Chief Financial Officer

    Cordial appoints Jay Li as Chief Financial Officer. Li will oversee all financial operations, business operations, and strategy, supporting continued growth and product advancement. "Jay's proven expertise in financial management…

    Business & Finance 27 July 2022 · emailexpert

    Cordial Raised $50MN in Series C

    Cordial raised $50 million in a Series C venture round to drive personalized experiences for consumers. NewSpring led the round with new investor ABS Capital. This round brings the total investment in Cordial…

    Executive Appointments 21 October 2021 · emailexpert

    Emily Culp Joins Cordial’s Board of Directors

    Cordia today announced that visionary retail and omni-channel marketing executive Emily Culp has joined its Board as its first outside director, effective immediately. Following on a string of recent high…

    Products & Markets 14 September 2021 · emailexpert

    Cordial Appoints Rachel Bergman as Chief Revenue Officer

    Cordial announced recently that Rachel Bergman has joined the company as its first-ever Chief Revenue Officer. As CRO, Bergman will be responsible for the sales and client experience functions at…

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